Responsible Gaming

Online gambling involves risk. Games are based on chance, and there is no guaranteed strategy, system or outcome. Previous results do not influence future results, and a win cannot be relied on to recover losses. You should only gamble with money you can afford to lose after essential expenses and financial commitments have been covered.

Before you start playing, consider setting a personal budget and time limit. Decide in advance how much you are prepared to spend and how long you intend to play. Treat these decisions as firm boundaries rather than targets. If your budget or time limit is reached, stop playing, even if you feel that a win may be close.

• Only gamble with disposable income, never with money needed for rent, bills, food, education or other essentials.
• Set spending and time limits before you begin playing.
• Keep gambling separate from everyday spending and financial accounts where possible.
• Take regular breaks and avoid long, uninterrupted sessions.
• Do not chase losses by increasing stakes or continuing to play for longer.
• Never borrow money, use credit irresponsibly or sell possessions to fund gambling.
• Avoid gambling when you are upset, stressed, tired, intoxicated or affected by medication.
• Do not gamble to celebrate, escape problems or change your mood.
• Remember that gambling outcomes are random and cannot be controlled.
• Keep your account details private and do not allow another person to use your account.

It can also help to keep a simple record of deposits, withdrawals, time spent playing and the results of your sessions. A record may make your gambling activity easier to understand and can help you notice changes before they become difficult to manage.

Safer gambling tools can help you manage your activity. Depending on the features available through your account, these may include deposit limits, loss limits, wagering or spending controls, session reminders, account activity information, cooling-off periods and temporary breaks. A self-exclusion option may also be available for people who want to prevent access for a longer period.

Using limits effectively

1. Choose an amount and playing period that fit your personal budget and circumstances.
2. Set your limits before gambling rather than during a session.
3. Use reminders or account history to review how long and how often you play.
4. If a limit is reached, accept it as a reason to stop rather than a reason to increase your spending.
5. Consider taking a cooling-off period if you feel uncertain or frustrated.
6. Use self-exclusion if you need to stop gambling for an extended period.
7. Ask someone you trust to support you in keeping to your plan.

Limit features may operate differently and may not take effect in exactly the same way. Please read the information shown in your account before selecting a control. If you are unsure how to use a safer gambling feature, contact Roo Casino through the support options available on the website. We will not provide contact details that are not published through an official channel.

If you have chosen to take a break or self-exclude, do not try to bypass the restriction by opening another account or using another person's account. This can increase the risk of harm and may breach the applicable account rules.