Betting Rules

Roo Casino provides online betting and gaming services subject to applicable Australian laws, regulatory requirements and the rules published on the website. You are responsible for making sure that your use of the website is lawful in the place where you are located. You must not use the website if online gambling is prohibited for you or in your jurisdiction.

You must be of the legal age required to use the relevant service and must provide accurate, complete and current information when registering or using your account. Roo Casino may require information or documents to verify your identity, age, location, payment method or account activity. A bet may be delayed, restricted or declined while checks are completed.

Each customer may use only one account unless Roo Casino has expressly approved otherwise. You must keep your login details secure and must not allow another person to access or use your account. You remain responsible for activity carried out through your account where you have failed to protect your credentials or have otherwise breached the applicable terms.

• Bets must be placed through the approved website, application or other authorised channel.
• You must have sufficient available funds or an approved payment method before placing a bet.
• You must check the selection, odds, stake, market and any other details before confirming a bet.
• You must not place bets on behalf of another person, use another person's account or allow another person to fund your activity.
• You must not use the website for unlawful, fraudulent, deceptive or abusive purposes.
• You must not interfere with the website, attempt to bypass security controls or use software intended to gain an unfair advantage.

Roo Casino may apply reasonable restrictions, suspend activity, withhold unsettled transactions or close an account where there is a suspected breach of these rules, the applicable Terms and Conditions, responsible gambling requirements or relevant law. Any action taken will be handled in accordance with the applicable terms and legal obligations.

Bets are settled using the official result or outcome source applicable to the relevant sport, event, game or market. The relevant product rules may explain which result source is used and how unusual circumstances are handled. If a result is amended after settlement, Roo Casino may correct the settlement where permitted by the applicable rules and law.

Where an event is postponed, abandoned, interrupted, cancelled or affected by a change of venue, participant or format, the bet may be void, carried forward or settled according to the specific market rules. Different markets may be treated differently. For example, a bet on an overall winner may be handled differently from a bet on a time, score, total or individual performance.

If a selection, market, event or game is offered in error, the bet may be reviewed under the relevant rules. Errors may include an incorrect price, duplicate market, incorrect participant, incorrect event date, unavailable market or technical display problem. Roo Casino may correct an obvious error or void a bet where permitted, while taking account of the circumstances and applicable requirements.

Common settlement principles

• A winning bet is settled according to the accepted odds, terms and outcome that apply to that bet.
• A losing bet has no return unless a specific rule provides otherwise.
• A void bet is normally returned without a win or loss, subject to the relevant product rules.
• A dead heat or tied outcome may be settled using a reduced or divided return where the applicable rules provide for it.
• Combination bets can be affected when one or more selections are void, unavailable or not completed.
• Market-specific rules take priority where they address an issue not covered by these general rules.

Settlement information may not appear immediately after an event or game ends. Results can be delayed while official information is checked, a market is reviewed or a technical issue is resolved. Account balances and bet histories may be updated after the relevant outcome has been verified.

If you believe a bet has been settled incorrectly, review the relevant product rules and contact Roo Casino through the support option made available on the website. Include the bet reference, date, market, selection and a clear explanation of the issue. Do not send passwords or sensitive authentication information in a support request.