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Cookies Policy
This Cookies Policy explains how Roo Casino uses cookies and similar technologies when you visit or use its website and online services. It should be read together with our Privacy Policy and any applicable Terms and Conditions. Cookies help us provide essential website functions, remember certain preferences, understand how our services are used and support the security of your account. By continuing to use the website, you acknowledge that cookies may be placed on your device as described in this policy. Where required, we will ask for your consent before using non-essential cookies.
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1. What are cookies?
Cookies are small text files or similar data files that a website stores on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device and remember information about a visit. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be connected with account, device or usage information that we hold, depending on how the website is used.
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We may also use technologies that perform a similar function to cookies. These may include software development kits, pixels, tags, local storage and other tools used to recognise a device, measure website activity or support online services. In this policy, we use the word cookies to refer to cookies and similar technologies unless stated otherwise.
Cookies may be set by Roo Casino, which are known as first-party cookies. They may also be set by service providers or other organisations whose tools are used on the website, which are known as third-party cookies. The availability and operation of particular cookies may change as our website, services and technology develop.
How cookies help us
- Keep the website working and allow you to move between pages.
- Support account access, session management and security controls.
- Remember choices such as language, region, display or cookie settings.
- Understand how visitors use the website and identify technical issues.
- Help us improve website design, performance and content.
- Support relevant communications and measure the effectiveness of permitted campaigns.
- Help detect suspicious activity, misuse, fraud and attempts to compromise the website.
2. Types of cookies we may use
Strictly necessary cookies
These cookies are required for core website functions. They may support page navigation, account sessions, authentication, security, load balancing, fraud prevention and the operation of features you request. Without them, parts of the website may not operate correctly. Because these cookies are necessary for the service, they may not be disabled through all preference tools. You may still be able to block them through your browser, but doing so may prevent access to some features or make the website unavailable.
Functional or preference cookies
Functional cookies allow the website to remember information you have selected or actions you have taken. For example, they may remember certain settings, reduce the need to repeat information and support a more consistent experience. If you reject these cookies, the website may still be available, but some preferences may not be retained between visits.
Analytics and performance cookies
Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are visited, how long a page is viewed, how users move through the website and whether an error has occurred. We use this information in an aggregated or otherwise appropriate form to monitor performance, identify improvements and make the website easier to use. These cookies are not intended to identify you personally unless permitted by applicable law and our Privacy Policy.
Advertising and marketing cookies
Where used and permitted, marketing cookies may help us deliver, limit or measure advertising and promotional communications. They may record information about visits to this and other websites or services and help assess whether a campaign has been effective. We will only use these cookies in accordance with applicable requirements. Gambling-related advertising and communications may be subject to additional restrictions, eligibility requirements and responsible gambling controls.
Security and fraud-prevention technologies
We may use cookies and related technologies to protect accounts, verify activity, identify unusual behaviour and prevent misuse of the website. These technologies may operate in the background and can be important to the integrity and security of our services. Blocking security-related technologies may affect our ability to provide access or investigate suspicious activity.
3. Managing cookies and your choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select the categories you are comfortable with. Your choices may be stored in a preference cookie so that the notice does not appear each time you visit. You can revisit or change your choices where the website provides a preference-management option.
You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to configure your browser to notify you when a cookie is being placed or to reject cookies automatically. Instructions differ between browsers and devices, so you should consult the relevant settings or help information for the product you use.
- Deleting cookies may remove saved preferences and sign you out of some services.
- Blocking all cookies may prevent the website or account features from working properly.
- Some settings may need to be applied separately on different browsers or devices.
- Opting out of marketing cookies may not stop all advertising, but it may make advertising less tailored.
- A browser-based opt-out may not apply if you clear cookies or use a different device.
Your cookie choices do not replace other privacy choices available under applicable law. If you have an account, certain information may continue to be processed where it is needed to provide services, maintain security, meet legal obligations or protect our legitimate interests. More information about the handling of personal information is available in our Privacy Policy.
Do Not Track and similar signals
Some browsers and devices offer Do Not Track or similar privacy signals. Because these features are not implemented consistently, the website may not respond to every signal in the same way. We will handle applicable choices and consent signals in accordance with relevant legal requirements and the controls made available on the website.
4. Third-party services, retention and updates
We may use third-party providers to host, secure, analyse, maintain or support the website and related services. These providers may place or access cookies on our behalf, or may process information collected through their own technologies. Third parties may include service providers supporting website performance, identity and security checks, analytics, customer support, communications or payment-related functions. Their use of information may be governed by their own privacy notices and terms, subject to the arrangements and instructions that apply to their services.
The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. Session cookies generally expire when you close your browser. Persistent cookies remain for a defined period or until they are deleted. Retention periods can vary according to the purpose of the cookie, technical requirements, your settings and the practices of the relevant service provider.
Cookies may collect information such as an online identifier, device type, browser details, approximate location, pages viewed, links selected, session information, preferences and technical events. The information collected depends on the cookie and how you use the website. We aim to use information for appropriate purposes, limit access where suitable and manage it in line with our Privacy Policy and applicable Australian privacy requirements.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our privacy practices. When we make a change, we will update the version displayed on this page. If a change is significant, we may provide an additional notice or request consent where required. You should review this page periodically so that you remain informed about how cookies are used.
Questions and privacy requests
If you have a question about this Cookies Policy, want to understand how your information is handled or wish to make a privacy request, please use the contact or privacy request method made available on the Roo Casino website. We may need to verify your identity before responding. Any request will be handled in accordance with applicable law, our Privacy Policy and relevant security requirements.
This policy is intended to provide clear general information about cookies used on the website. It does not change any account conditions, responsible gambling information, Terms and Conditions or other notices that apply to your use of Roo Casino services.
